Customers can combine data from Salesforce’s databases and other sources to harmonize customer views and apply low-code tools to create automated processes and workflows.

Salesforce is working on tools, including Einstein GPT for Flow, which combines this generative AI textual interaction to create a workflow with little or no code simply by typing an action a user ...

The company has been looking for ways to make all of these tools (including Salesforce itself) work better together, and it thinks the answer is using its low-code workflow tool, Salesforce Flow.