Companies will need to improve their CRM/CX technology integration to capture the immense amount of customer data at their disposal, recommended Rumwell. There is no quick fix, he cautioned. The right ...

Many CRM applications have third party integrations. But the cost can get out of control. Here's one solution that fixes that problem.

Zendesk, known primarily for its customer support software, has been expanding its offerings to cover more aspects of ...

Rocket CRM has announced the release of expanded automation tools designed to advance customer relationship management and ...

Discover how CRM integration with other systems can enhance data synchronization, automate workflows, and improve reporting.

Companies implement customer relationship management (CRM) systems to give them visibility into their customers, including the oft-hyped “360-degree view of customers.” But all too often, the CRM ...

It's a chronic problem and it's been going on since my company began selling sales force automation systems back in the '90's: Managers need complete and accurate data to better run their ...

Earlier on June 4, HubSpot announced the launch of its Deep Research Connector with ChatGPT, which made the company the first CRM to offer such an integration.

Scribe Software, a customer relationship management (CRM) data integration provider, will launch next week Scribe Online Synchronization Services (SYS), the second major service delivered on the ...