In this special guest feature, Jeff Catlin of Lexalytics lays out the case for text analytics and its importance to the rising interest in big data. Jeff is CEO of Lexalytics, a company providing ...

Retail and CPG brands face an incredibly complex sales and marketing landscape, with channels ranging from traditional brick and mortar stores to e-commerce – and the latter growing fast. Every day ...

Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

In the world of technological innovation, artificial intelligence (AI) emerges as a critical driver of growth, particularly within text analytics. This field—a specialized branch of natural language ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced it has been recognized as a leader in The Forrester Wave™: Text Mining and ...