Cisco Systems Inc. is enhancing its Webex contact center and videoconferencing platform with expanded artificial intelligence capabilities that are designed to boost productivity for workers, no ...

Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...

Here’s a look at the products updates, hardware and AI-enhanced features that the tech giant launched this week during WebexOne 2024. Cisco Systems has been on a mission over the last 18-24 months to ...

Cisco unveils Webex AI Agent to enhance customer experience and introduces new AI-powered solutions for productivity. Webex AI Assistant updates streamline workflows, with new features like suggested ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences. Cisco is adding new features to its Webex collaboration tool as it expands ...