Discover how marketers are moving beyond traditional surveys to harness voice and text interactions for genuine voice of the customer analysis and insight. In today's digital landscape, understanding ...

Sentiment analysis — a sophisticated tool that interprets the emotional tone behind words, giving brands a lens into how their services or products resonate. Customer feedback is a treasure trove of ...

We have all been there, perhaps at work, staring at a massive spreadsheet filled with data that needs to be transformed into a meaningful report by the end of the day. You feel overwhelmed and unsure ...

Could you defend your customer feedback metrics on an earnings call with the same confidence you defend your revenue ...

What if you could transform raw data into a sleek, interactive dashboard in just 10 minutes? It might sound ambitious, but with the right tools and guidance, it’s entirely possible. Imagine walking ...

Robbie Morrison, CEO of Velosio, is a technology leader with 30+ years of experience driving business success through innovative solutions. Business leadership is not for the faint of heart. It ...