Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. Hopefully, you’ll never have a PC problem to troubleshoot, but if ...

ZDNET's key takeaways The Black Screen of Death is incredibly annoying, but often easily diagnosed.The most common culprits ...

Turn off your system. Remove the power cord and disconnect all the peripherals. Disconnect the charger if it is a laptop. Press and hold the power button for up to 30 seconds. Turn on your system.

Microsoft is making recovery from serious Windows boot issues simpler with Quick Machine Recovery, which automatically downloads targeted fixes when widespread problems are detected. They've even ...

The notorious “Blue Screen of Death” — or BSOD for short — is the biggest disaster that can befall a Windows user. The system shuts down with a cryptic error ...

You might be wondering what COM Surrogate is if you see it in Task Manager or an error message. The good news is that it's almost certainly safe because it's a ...