Former Columbiana service director Jay Groner, who retired in 2012 and still serves as a fire inspector for the city fire department, provided histories of the police, fire and EMS departments. The ...

Customer service staff deserves appreciation—both on Customer Service Week and every day. These 10 ideas can help you find the best way to show appreciation that makes your employees feel valued ...

TORII STATION, Okinawa -- A little rain didn't dampen the fun at a luau held May 19 on Torii Beach here for spouses of deployed military members from all branches of service.

3. Small, Personalized Tokens. I always buy my team two small gifts and a handwritten card to thank them for their work during the year. One gift is for them and the other gift is to share with ...