CIRCLE Design Studio, a Roanoke, VA-based, full-service architecture, interior design, and general contracting firm, has recently made history by becoming the first firm to reach 50 awards at the ...

While often used interchangeably, these two approaches — service design and experience design — possess distinct focuses and methodologies in CX. In the realm of user-centered design ...

“Bad service design is a time thief. It can also make us anxious ... I am influenced by Participle’s work, especially the Circle movement, as well as FutureGov’s Patchwork. The common feature is the ...

This piece is part of a series explaining each category in Fast Company’s Innovation By Design Awards. We live in a world full of design choices that few of us ever really appreciate. Consider ...