Slack, a Salesforce-owned workplace messaging app, recently blocked other software firms from searching or storing Slack messages, The Information reported, citing a public disclosure.A ...

Salesforce recently modified its Slack API Terms of Service (the “Terms”) to prohibit (i) bulk exporting of data accessible ...

Since the Salesforce change, Glean and other applications can no longer index, copy or store the data they access via the Slack API on a long-term basis, The Information said.

By preventing AI rivals from training their models on Slack's rich conversational data, Salesforce is building a defensive wall around its own AI ambitions.

First, Slack integrations rolled out across the Salesforce applications. Then Sales teams’ data was brought into Slack. Last year, Salesforce records joined agents and AI in Slack.

Salesforce, Inc. CRM is making its Data Cloud platform a key part of its growth strategy. Data Cloud platform brings together ...

Since the Salesforce change, Glean and other applications can no longer index, copy or store the data they access via the Slack API on a long-term basis, The Information said.