The study of how systems with limited resources distribute those resources to elements waiting in line, and how those elements respond. Examples include data traversing computer networks, phone calls ...

“We can use some fancy math to predict how long the line will get,” Keely Croxton of Ohio State says, then apply it to related problems. In response to a listener request, “Marketplace” host Kai ...

Queueing theory is a mathematical study of waiting lines or queues used to model a wide array of practical systems such as call centres, manufacturing lines, computer networks and healthcare ...

I was at the store the other day to pick up a few items. I found what I wanted and walked to the front checkout counters. There I found a long line of people waiting to be checked out. I had spent a ...

Ever since Google announced that access to its then-new email application Gmail would be invite-only at first, startup founders have been angling to reproduce that same kind of fervor for their own ...

Waiting in line isthe single biggest source of consumer frustration, says New York retailing expert Paco Underhill. North Americans have a clock in their heads set to three minutes, andbeyond that ...

Estimates indicate that Americans spend roughly 37 billion hours per year waiting in lines. And, the average consumer can spend up to two years waiting in lines! Recently, the TSA has made headlines ...

Queuing theory tries to find ways to make people enjoy waiting, but can struggle to account for cultural difference like the chaos of Parisian rush hour(Will & Deni ...

Are checkout lines slowing you down this holiday season? With some simple queueing theory stores could could make lines more efficient, saving themselves money, and ...