Business etiquette for greetings expects people already in the room to stand up when being introduced to a new arrival. Pay attention to names, and always introduce the "less important" person to ...

Business greetings have always been a sensitive topic, but in the post-pandemic era, the dilemma over the hug vs. the handshake has taken on new importance, writes columnist Nancy Marshall.

Since your customer will probably get to hear your business voicemail first, you would definitely want to create a business voicemail greeting that helps your caller and allows your caller to capture ...

1. When sending holiday greetings, be specific. “Wishing you a great 2023” is fine if you do not know the person well. If you lack information about your reader’s life or business, you might ...