The greeting statements in business letters are the same, despite the purpose: simple, professional and formal. However, certain rules exist, depending on your relationship with the receiver in ...

A professional, engaging, and effective voicemail greeting is a more important communication tool than it may first appear. After all, if you are unable to answer the phone, your voicemail message ...

Business greetings have always been a sensitive topic, but in the post-pandemic era, the dilemma over the hug vs. the handshake has taken on new importance, writes columnist Nancy Marshall.

Since your customer will probably get to hear your business voicemail first, you would definitely want to create a business voicemail greeting that helps your caller and allows your caller to capture ...