Subscribe to BizTimes Daily – Local news about the people, companies and issues that impact business in Milwaukee and Southeast Wisconsin. It was Admiral Grace Hopper who observed, “One accurate ...

​​​​​ Studies show that 62 percent of the variance in performance ratings reflects the manager’s personal biases and rating ...

Actually, yes—the New York-based data and analytics specialist is now also the proud owner of a highly successful performance, attribution and risk management platform, thanks to its $265 million ...

These days, foundations, evaluators, and consultants are spending a lot of time advocating new ways to measure progress and deal with “emergence” when working on complex, systems-change initiatives.

Recent revelations that employees at U.S. Department of Veterans Affairs hospitals falsified performance data on patient-appointment wait times in order to receive larger bonuses have turned the ...

Numbers increasingly govern public services. Hospitals monitor waiting times, bed capacity, patient satisfaction – to name just a few. Universities are ranked by student satisfaction and prisons ...

Please note: This item is from our archives and was published in 2002. It is provided for historical reference. The content may be out of date and links may no longer function. SINCE MOST KEY BUSINESS ...

Most continuous process plants have lost millions of dollars from poor control system performance, yet many plant managers and engineers are unaware of these losses. To capture savings, you must ...

Without visibility into how clinician decisions impact quality and cost, even the highest-quality doctors are flying blind ...