In the professional and educational environments of present-day, your email frequently serves as the first impression.

A former Amazon employee who taught a business writing course to thousands of fellow employees shares her tips for better ...

Writing happens in every classroom and for a range of instructional purposes. When writing is used as a mechanism for processing learning, metacognition, self-reflection, and problem-solving, this is ...

HOUSTON, Texas (KTRK) -- Things can get awkward and downright offensive pretty quickly when the words in an email get misinterpreted. With COVID-19 pushing the world to become more and more virtual, ...