With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

The IVM system from NCH Software is a complete interactive voice response system for Windows PCs. It functions as a interactive telephone menu system, voice mail and outbound dialing solution. The IVM ...

How to Add an IVR Payment Option and Automate Collections Your email has been sent Looking for a secure way to automate collections? We’ll walk you through the steps of setting up IVR payment options ...

IVR Pricing Is Erratic, But it Can Work in Your Favor Your email has been sent IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.

Is your business overwhelmed by phone calls? Companies of all sizes are finding relief with the help of interactive voice response (IVR) systems. By automating routine inquiries and routing callers ...

A quick guide for building an interactive voice response (IVR) system for your customers with Twilio, Node.js, and Express When you want to get ahold of someone, there’s nothing quite like giving ...

OTTAWA, Ontario--(BUSINESS WIRE)--Pronexus, the developer of the leading Interactive Voice Response (IVR) toolkit Pronexus VBVoice™, announced a partnership with RealityCorp that will enable VBVoice ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. PrePay Technologies can count on a number of large brands and banks being ...

Though the interactive voice response (IVR) systems market is quite mature, it is still on a growth trajectory, largely because of the renewed importance that automation is playing in shaping customer ...