IRS improves phone service but many taxpayers still on hold 20 minutes The National Taxpayer Advocate examined other challenges in the latest midyear report — and at least one success story ...

The report by the Treasury Inspector General for Tax Administration called on the IRS to include more phone lines and to ...

Individual taxpayers can reach the IRS by phone on Mondays through Fridays from 7 AM to 7 PM local time. The phone number to dial is 1-800-829-1040.

More transparency is needed when reporting IRS telephone level of service and average wait time,” the Treasury Inspector ...

WASHINGTON (AP) — Taxpayers calling the IRS for help processing their taxes this filing season may find it harder than normal to get someone on the phone, experts say, a problem that is only ...

The report said the IRS deserves credit for answering more phone calls during the filing season, yet the agency still answered only 35% of the calls received at that time — and only 29% for the ...