Business owners improve their public business image when their corporate policies are firmly established for professional communications. It has become commonplace for employees to be very ...

We're moving into an era of quick and efficient communication, often leaving behind simple things like greetings and signatures behind. Is this because they're unnecessary, or have we actually ...

By contrast, in America, e-mail greetings begin informally and quickly ... things are down to the bare essentials: “Hi” for a salutation and just the first name for a sign off.

Just as a scripture reading benefits from a greeting at the top and a salutation of some sort at the end, so do our own letters. You probably use “Dear so-and-so” to begin and something like ...

This doesn't mean that you should walk down the street bellowing salutations at everyone you meet, but I do know people who are so lacking in grace that they will offer a greeting only when in ...