is that they recognize their employees and thank them for the hard work they do taking care of the customers. So, what are your plans for National Customer Service Week? Are you going to celebrate ...

This week is customer service week–which makes me laugh ... we send hand-written thank you notes (and apology letters if we make a mistake), and we have even had reps hand deliver orders ...

then you need to consistently telegraph that message for more than just a small fraction of the year. This is why the most important day of Customer Service Week is the day after it ends, ...

Let';s not forget that this week as we celebrate Customer Service Week, and in the weeks ahead as supply chain shortages and the big holiday season will place added strain on contact center agents ...