Chatbots are quickly becoming an integral part of marketing strategies as brands prioritize personalization and orchestrate multichannel experiences.

There has been an awful lot of chatter going around about ChatGPT, the artificial intelligence chatbot program (the “GPT” stands for “Generative Pre-trained Transformer) released last ...

Is Skynet finally real? A Google engineer has been suspended from his duties after making the case to his superiors that the company's artificial intelligence program has become self-aware ...

Quora believes this program will enable a new class of smaller companies or AI research groups to create bots that reach the public, even if they don’t have the resources to build an AI chatbot ...

The company behind the Claude chatbot said it caught a hacker using its chatbot to identify, hack and extort at least 17 ...

In 2019, for instance, Wilson Sonsini tasked its summer associates with building a chatbot for clients as part of its annual summer "build-a-bot" program.

Last year, Direct Relief’s bot handled more than 6,000 requests—with an average response time of less than a minute. The charitable build-a-bot program allows organizations to put in their ...

Koko provides online mental health services, often to young users, and recently tested AI chatbot responses under murky circumstances.