Discover the old polite habits that no longer charm today. What once showed respect may now offend see which ones made the ...
Warning: The way you start and finish your work emails directly affects how your message is received. Worse, your recipients may perceive your go-to greeting and sign-off choices as overly aggressive, ...
Saying "No Problem" Instead of "You're Welcome" While saying "no problem," "no big deal," or "no worries" isn't technically ...
CLEVELAND, Oh ---Here is an interesting question that comes from a reader: Are terms of endearment or casual references appropriate greetings for paying customers? In the reader’s own words: “My issue ...