I wrote an article last week about what I thought was a benign topic: sending a thank-you email ... If it's not online or you don't have someone's business card, email the person at the company ...

For me, the daughter of small business ... but to handwrite thank you notes to our customers. My brother would climb up to the attic to bring down bins full of greeting cards my mother and I ...

the daughter of small business owners, winter and the holidays meant more family time at the dining table, not just to eat but to handwrite thank you notes to our customers. My brother would climb up ...