Be part of this Seminar-Workshop and lead your company to strategic transformation through process management, score carding, customer-centricity, and sustained culture of operational excellence.

A balanced scorecard is a systematic approach to tracking the effectiveness of your organization's implementation of its strategic vision. Other models for this type of self-assessment have been in ...

Organizations lately have a growing desire to be able to manage processes to adapt to the ever-changing business environment. They see the value of setting up a systematic approach to making their ...

Practicing BPM allows organizations to evaluate and control their processes to align with business goals. It involves standardizing processes, reducing errors, and mitigating risks. Balanced Scorecard ...

Excellent implementation of Balanced Scorecard (BSC) aligns organizational processes with strategic priorities. It translates the mission and strategy of an organization into concrete actions and ...

If you can’t measure it, you can’t manage it. Metrics, the bane and blessing of corporate citizens, emerge from this truism. Metrics allow managers to determine the efficacy of process changes and ...

11 February 2007 Dr Robert Kaplan, co-creator of the worldwide phenomenon 'Balanced Scorecard' (BSC), will be one of several leading authorities on maximising business performance speaking at the JW ...

BUFFALO, N.Y. -- A new book co-authored by a University at Buffalo School of Management professor shows how "human resources" can be transformed from its traditional administrative-support role into a ...

Academic research in management accounting can provide companies with insight in using management accounting systems to better achieve strategic and operating objectives. It explains or predicts how ...

In bowling, earning three strikes is a good thing. But in baseball, a strike has a very different meaning. It all depends on the scorecard you’re using. The right scorecard is also important when ...