Virgin Money Forced to Apologize After Chatbot Threatens to Cut Off Bank Customers Who Use the Word 'Virgin'
Financial services company Virgin Money was forced to apologize after its AI-powered chatbot threatened to cut off bank ...
How Gen AI means better customer experiences - see one bank's approach
NatWest Bank's digital chief explains how the finance giant innovates while keeping its clients safe - and how other business leaders can benefit.
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Nvidia, Caterpillar and other winners and losers from DeepSeek’s emergence, according to JPMorgan
Nvidia — whose market cap dropped by $600 billion in a single day on the emergence of the Chinese AI chatbot DeepSeek — is ...
AI agents are coming to transform small business lending
For existing bank customers, agents can completely transform the loan application process paradigm. Instead of a small business applying for a loan, agents can automate proactive funding based on ...
The Road Ahead For AI In Banking
In 2024, the banking sector had quite a year! From a regulatory perspective, the EU AI Act was introduced reinforcing ...
Commonwealth Bank launches new AI tool to 'reimagine banking': 'Faster and safer'
The country’s biggest bank has entered a five-year collaboration with Amazon Web Services (AWS), which it said marks the next ...
Nvidia shares sink as Chinese AI app spooks markets
US tech giant Nvidia lost over a sixth of its value after the surging popularity of a Chinese artificial intelligence (AI) ...