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American Airlines, Bait and Switch

American Airlines CEO says using AI to set fares is a ‘bait and switch’ move

American Airlines’ top executive blasted the use of artificial intelligence in setting air fares, calling the practice inappropriate because it could

Men's Journal on MSN · 1d

American Airlines CEO Does Not Hold Back on Delta's Controversial Move

Earlier this week, Delta Air Lines President Glen William Hauenstein told reporters that the company was moving forward with expanding the use of AI in its pricing. However, American Airlines CEO Robert Isom is not a fan of that plan.

Investopedia on MSN · 2d

American's CEO Says The Airline Won't Use AI to 'Bait and Switch' Ticket Shoppers

American Airlines won't use AI to set prices in ways that are "just not good" or would lead to "distrust," CEO Robert Isom said. American Airlines wants you to know they aren't using AI in ways they say amount to "tricking" customers who are searching for tickets.

American, Delta Take Opposite Sides of AI Pricing Debate

In its earnings call earlier this month, Delta said that around 3% of domestic tickets sold this year have been priced by the ...

6don MSN

American Vs. Delta Vs. United: Which Airline Has The Most Delays?

The three largest carriers in the United States are United Airlines, Delta Air Lines, and The US Department of Transportation ...

2don MSN

American Airlines forecasts wide range due to economic uncertainty

American Airlines restored its full-year financial outlook on Thursday but offered a wide range of forecast, citing broader ...

2don MSN

Pilots Warn that American Airlines is Third-Best

For decades, American Airlines has battled with Delta Air Lines and American Airlines for commercial air supremacy in the United States. However, it sounds like even American Airlines' own pilots ...

3don MSN

Scott Keyes: What Delta’s AI Pricing Means for the Future of Cheap Flights

Scott Keyes argues that AI-powered dynamic pricing could introduce new complications—but could also help lower costs.

American Airlines shares plunge 7% after reinstated earnings guidance disappoints

American Airlines reinstated its 2025 earnings guidance with a lower-than-expected range, triggering a stock drop.

2don MSN

American Airlines Refuses to Change Unpopular Policy

Delta Air Lines, United Airlines, and American Airlines – were all exposed for a controversial pricing tactic, and it seems ...

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