Other institutions like JPMorgan Chase & Co. JPM +1.05% + Free Alerts , Goldman Sachs Group Inc. GS +2.11% + Free Alerts , ...

Bank of America has reached a major milestone in its AI journey: More than 90% of its 213,000 employees ... The progression ...

The second-largest U.S. bank is pushing generative artificial intelligence out to most employees while continuing to offer ...

"AI is having a transformative effect on employee efficiency and operational excellence," said Aditya Bhasin, Chief Technology & Information Officer at Bank of America. "Our use of AI at scale and ...

More than 90% of the bank's 213,000 employees are utilizing AI-powered tools such as its internal virtual assistant.

Bank of America(BofA) uses innovative technology to meet and anticipate the needs of its clients and 213,000 employees. For many years, this commitment has carried through in its approach to AI ...

The results? Higher customer satisfaction, increased retention rates, and a banking experience that feels more like a ...

Federal Reserve Governor Michael Barr on Thursday urged banks to adopt AI-powered tools, such as facial recognition, voice ...

More than 90% of Bank of America's global workforce now uses an internal AI assistant, signaling a major shift in how the ...